Parent / Carer Contact Details
Parents/carers are asked to ensure that telephone contact numbers – home, work and emergency contact(s) are kept up-to-date and are numbers at which a response can be obtained in all normal circumstances.
Parental Concerns
Should any aspect of your child’s education or welfare be causing concern, please do not hesitate to contact the Head Teacher to arrange an appointment.
If still dissatisfied please follow the council complaints procedure.
The Complaints Procedure
A complaint is ‘an expression of dissatisfaction about the Council’s action or lack of action, or about the standard of service provided by or on behalf of the Council’.
Complaints can be notified in person, by phone, by email or in writing to the Head Teacher. If parents/carers have cause for complaint they should contact the school in the first instance to make an appointment to meet with the Head Teacher or member of the management team.